ABOUT PRIVION
Built by someone who gets it
Privion was created to solve a real problem: HOA leaders drowning in calls that could wait until morning.
The story
I’m Daniel Ruacho, and I started Privion after watching HOA board members and property managers struggle with the same problem over and over: constant interruptions from calls that weren’t actually urgent.
A noise complaint at 11pm. A question about trash pickup on Sunday morning. A parking dispute that could absolutely wait. But when you’re the person responsible, you feel like you have to answer every call—just in case it’s a real emergency.
Privion uses AI to solve this. Every call gets answered professionally, 24/7. The AI figures out if it’s urgent—and if it is, you know immediately. If it’s not, you get a clean summary the next morning. Simple.
What we believe
Your time matters
You shouldn’t have to choose between being responsive and having a life. Technology should help you do both.
Tenants deserve answers
Nobody likes leaving a voicemail and wondering if anyone will ever call back. Every call should be answered.
Simple beats complicated
No confusing dashboards or 47-step setups. Privion works in the background so you don’t have to think about it.